Before You Book

Appointments may be booked online or by calling us directly at (505) 255-5544.

A credit card is required to reserve your appointment time. After booking, you'll receive a confirmation by text and/or email with a link to view, reschedule, or cancel. We'll also send a reminder approximately 48 hours before your appointment. Use that message to review, reschedule, or cancel if needed.

Online booking is available for select services. Some services may require a consultation before your appointment is confirmed, including:

• Corrective color
• Major color changes
• Perms
• Smoothing treatments
• Advanced skin treatments

If you're not sure what to schedule, give us a call and we'll help you find the right fit.

Your appointment time is reserved especially for you.

Out of respect for our guests and service providers, we ask for a minimum of 48 hours' notice for any cancellations, rescheduling, or appointment changes.

• Late cancellations (less than 48 hours' notice) may be charged 50% of the scheduled service price.
• Missed appointments and no-shows may be charged 100% of the scheduled service price.

To cancel or reschedule, use the link in your confirmation message or call us at (505) 255-5544. If something comes up, reach out as early as you can and we'll do our best to help.

Please arrive on time for your appointment so you receive your full service and we can stay on schedule for all guests.

If you arrive more than 15 minutes late, we may need to reschedule your appointment. In some cases we can adjust the service based on the remaining time, but this cannot be guaranteed.

If you're running late, please call us at (505) 255-5544 so we can plan accordingly.

We don't require a deposit to book. We do require a credit card on file at the time of booking.

Your card won't be charged unless you cancel without sufficient notice or miss your appointment. Late cancellation and no-show fees are applied at our discretion.

For the safety of our staff, Tijeras Hair Co. has a no-cash policy.

We accept the following forms of payment:

• Debit card
• Visa
• Mastercard
• Discover
• American Express
• Apple Pay

Payment is due at time of service. Your payment information is stored securely through our booking platform using encrypted technology designed to protect your personal information.

We keep our pricing simple and transparent, so you always know what to expect.

Our pricing reflects the time, technique, customization, product usage, and level of expertise required for your service.

Final pricing may vary based on service provider, hair length, hair density, service timing, and the overall customization needed to achieve your desired result. The time reserved for your appointment is held exclusively for you and is included in the service pricing.

For a full list of services and starting prices, visit our Services page.

Our facial and skin treatment packages are designed to support your skin goals with consistent care.

• Packages are valid for 12 months from the date of purchase and are reserved for the client they were purchased for.
• Because each treatment plan is personalized to your skin, goals, sensitivities, and progress, packages are non-transferable.
• Package purchases are non-refundable and may not be exchanged for cash or retail products.
• Appointments are subject to Tijeras Hair Co.’s regular cancellation and no-show policy
• We understand that life happens. One extension may be considered for medical, travel, or emergency circumstances if requested before the package expires.

Tijeras is appointment-only. We don't accept walk-ins. Booking ahead ensures your stylist has the time and focus your service deserves.

Book online anytime or call us at (505) 255-5544.

We've taken photos and used them on our website with the permission of our customers. If you'd like us to remove yours, just let us know.

We stand behind every service we provide. If something does not feel right, the best time to let us know is before you leave the salon so your stylist can address it right away.

If you notice a concern after you are home, please contact us within 7 days of your appointment. We will review the concern and, when appropriate, schedule an adjustment with your original stylist at no charge.

Please note that redo appointments apply to services that did not meet the agreed-upon consultation or expected result. They do not apply to changes of preference after the service, a new direction, or work that has been altered by another salon or at home.